talk to a human.
One inbox, read by the people who actually build this. Pick the closest reason below and it lands with the right person first time.
01Pick a reason
An account you can't get into, a listing that won't post, an image that won't upload, a page throwing an error. Tell us your account email and what you were doing when it broke.
support@dopamineclub.pk →TrustReport a listing or a userScams, stolen gear, fake specs, harassment, or a listing that breaks the rules. The report button on the listing itself is faster. This inbox is the backup.
support@dopamineclub.pk →DealersStores and bulk listingQuestions about a dealer storefront, the verified badge, bulk uploads, or an application that's been sitting in review. Apply first, then write if you get stuck.
support@dopamineclub.pk →PrivacyYour dataA copy of your data, a correction, a deletion request, or an objection to how we use it. We respond within 30 days, and we may ask you to confirm your identity first.
support@dopamineclub.pk →PressPress and partnershipsMedia questions, brand assets, or a partnership you want to put in front of us. Tell us who you are and what you want in the first two lines.
support@dopamineclub.pk →FeedbackIdeas and complaintsA feature you want, a filter that is missing, something on the site that annoys you. The unglamorous stuff is usually the most useful, so send that too.
support@dopamineclub.pk →02Before you write
A fair number of the messages we get are things you can do yourself in a few seconds, and that is going to be quicker than waiting on us:
- Editing or removing your ad — from My ads.
- Password, email, notifications, deactivation or deletion — from Settings.
- Reporting a specific listing or seller — the report button on that listing or profile, which gives us the context automatically.
- How the marketplace works — most of it is answered on the FAQs page.
If you've already tried all that, write in and tell us what you tried. It saves a round trip.
03What we cannot help with
Dopamine Club is not a party to any sale. We do not hold funds, process payments, or arrange delivery, so we cannot refund a deal, release a payment, chase a seller for your money, or recover an item. What we can act on is the account and the listing: we can suspend, remove, and pass on what we hold where the law requires it.
If money has already moved and the deal has gone wrong, report the listing and the user so we can act on the account, then take the payment dispute to your bank or the police. What we are and aren't responsible for is set out in the Terms of Service.
04Where we are
Dopamine Club · Lahore, Punjab, Pakistan. We work Monday to Friday, roughly 10:00–19:00 PKT. There's no walk-in counter and no phone line. Email is the only channel, and somebody really does read it.